lestari77Privacy Policy
This page describes what we collect when you use lestari77 and how we keep that data protected. We collect your personal information only to verify your account, process your payments, and comply with law. We do not sell your information to third parties, and we do not use it for marketing beyond your lestari77 account.
Our data handling follows standard security practices. Your account information is stored on encrypted servers and accessed only by our operations team during normal account-support activities. If you have questions about what we collect, how we store it, or how long we keep it, this page provides the details.
What we collect and why
Account registration
We collect your email address, phone number, and a password of your choice when you register on lestari77. We use your email to send account confirmations and password-recovery links. We use your phone number to enable account recovery and to send important notifications about your account status.
Identity verification
Before you can withdraw funds, we require you to submit a government-issued ID (passport or national ID card) and proof of your residential address. We collect these to comply with anti-money-laundering law and to confirm that you are the legitimate account holder. Our verification team reviews these documents during business hours and typically completes verification within 24 hours.
Payment information
When you deposit or withdraw, we collect payment details specific to your chosen method. For e-wallet deposits via DANA, e-wallet, mobile banking, local payment, or online payment, we store confirmation records. For e-wallet and bank transfers through mobile banking, local payment, online payment, or e-wallet, we record your bank account details and transaction timestamps. We use this information to process your transaction, prevent fraud, and maintain transaction history for your account.
Account activity and logs
We automatically record your login times, the devices or browsers you use, your IP address, and your betting and gaming activity on lestari77. We use this data to detect unusual account behaviour, prevent fraud, and resolve disputes. We also use it to understand which products (slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways; sportsbook markets covering Liga 1, Piala AFF, Champions League; live-dealer tables; or esports including Mobile Legends, Free Fire, PUBG Mobile) users access most often.
Data we collect on lestari77
- Email, phone number, and password for account access.
- Government ID and address proof for verification before withdrawal.
- Payment details and transaction history for all deposits and withdrawals.
- Login activity, device information, and betting history for fraud detection.
How we protect and retain your data
Our servers use encryption (HTTPS) for all data transmission between your device and our systems. Your passwords are hashed and stored securely; we never store passwords in plain text. Your account data is backed up and protected by access controls — only authorised team members can retrieve it.
We retain your account information for as long as your account is active. After you close your account, we keep records of your transactions and verification documents for a minimum of six years to comply with financial regulations and anti-money-laundering law. We delete other personal information (such as email communication history) within 90 days of account closure, unless we are required by law to retain it longer.
Third-party processors and data sharing
We do not share your personal data with third parties for marketing or commercial purposes. However, we do share necessary information with payment processors to complete your deposits and withdrawals. If you use mobile banking, local payment, online payment, e-wallet, or mobile banking, your e-wallet provider receives only the transaction details needed to process your payment. Similarly, when you withdraw to a local payment, online payment, e-wallet, or mobile banking account, we transmit your bank account number and withdrawal amount to your bank.
We may disclose your information to law enforcement, financial regulators, or tax authorities if required by law or if we suspect fraudulent activity on your account. We do not voluntarily disclose this information, and we only share what is legally required.
We protect your data with encryption, access controls, and retention policies that comply with local and international standards.
Your rights and how to contact us
You have the right to access your personal data, request corrections if information is inaccurate, and request deletion of your account data (subject to our legal retention obligations). To exercise these rights, contact our support team during business hours via the help channels in your lestari77 account dashboard.
If you believe we have mishandled your data or violated this policy, you can lodge a complaint with our support team. We will investigate and respond within a reasonable timeframe. Our support team operates in English and responds during business hours.
This privacy policy may be updated from time to time to reflect changes in our practices or local law. We will notify you of material changes by email or through a notice on our site. Your continued use of lestari77 after such changes constitutes your acceptance of the updated policy.
For privacy-related inquiries, account data requests, or concerns about how we handle your information, reach out to our support team through your lestari77 account. We are available across supported jurisdictions in Jakarta, Surabaya, Bandung, Medan, and Semarang.